NYC’s IT Support Blog
Welcome to CRA’s NYC IT support blog, the go-to resource for NYC businesses looking to stay informed on the latest trends, gain valuable tips, and access insider information within the realm of information technology.
Mapping The Customer Journey
A customer journey map is an effective way of visualizing how a customer interacts with a business. It is a proven technique for understanding what motivated your customers and will help you identify their needs, concerns, desires, and hesitations. Business owners understand that raw customer data alone isn’t enough to make educated inferences about your…
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Bridging the Gap Between Enterprise Law Firms and SMB Law Firms
A large, nationwide law firm undoubtedly has an advantage over smaller firms, not only in the types of clients they attract and the benefits they offer but also in the kind of law firm tech support they often have. Smaller legal firms must contend with more sacrifices when it comes to improving efficiency because they…
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IT Managed Services in the midst of a pandemic: A Memo to CRA customers
The U.S. along with many other countries has been in the midst of a COVID-19 pandemic for months now. Cases worldwide have exceeded 3 million with fatalities of over 200k. The human toll in the US is over 1M cases and 56k fatalities. States are in lockdown across the country with the majority of businesses…
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Pandemic IT Security Awareness
Large numbers of us are now working from home in efforts to flatten the curve of the COVID-19 pandemic. We understand that working together as a remote team brings its own set of challenges with email and collaborative tools being even more important than ever but with that said, we should also be mindful of…
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Use Of Technology In The Legal Industry
The recent and continuous advancements in technology are constantly transforming the ways most industries function, and the legal industry is no different. Like all other markets, the legal sector is subjected to external forces and is often re-shaped by the fluctuations in supportive technology. Let’s talk about how the impact of technology innovation in the…
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The Importance Of Having A Cybersecurity Culture In Your Workforce
A Clark School study from the University of Maryland aimed at cybersecurity culture, reveals that hackers attack every 39 seconds, and one in three Americans are affected by these efforts each year. While it doesn’t take much in the way of time or money to strengthen our digital defenses, many people don’t do it simply…
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Microsoft Products Reaching End of Life For 2020. What Does This Mean?
Microsoft has announced End of Support for Office 2010 and has added it to the Microsoft 2020 End of Life List. The tech giant is now urging users to move to the Office 365 ProPlus platform that promises some exciting new developments owing to the fact it is cloud-based and has some powerful Artificial…
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Big Data and Finance – What’s the Connection?
Leveraging Big Data in Finance for a Win There is a deep relationship shared between big data and finance, one that has often been qualified as being “two sides of the same coin”. Recently—and despite it being one of the most competitive markets across the world—the finance industry is facing a new generation of disruptions,…
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Food Industry Technology and Innovative Solutions
Changes in the Ways Restaurants Conduct Business Restaurants have seen a new wave of food industry technology in recent years; as part of this, they have been able to increase productivity and minimize inefficiencies to a great extent. For instance, innovative restaurant technology such as cloud synchronization and Managed IT solutions allow them to effectively…
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Which Nonprofit Are You More Likely to Give To?
There are many things to consider before making a charitable donation. What’s the best way for you to donate? It’s good to weigh your options carefully and think about where on the spectrum you want to make a difference. First, take into account who you are and what matters to you most. Then, tailor your…
Read More >What is IT Support? Dive Deeper with Insights from Our IT Support Blog
Join us as we delve into a myriad of topics essential for business continuation, including what IT support is, and how managed IT services, cloud computing, IT consulting, and IT security, among others, can integrate into your business strategy.
At CRA, we pride ourselves on offering insightful content tailored to specific industries, such as non-profit, education, healthcare, and technology. This strategic categorization ensures that our readers can easily find content relevant to their sector, providing targeted insights that can be directly applied to their unique IT challenges. Whether you're an IT professional, business owner, or simply curious about the technological landscape, our IT company blog is your one-stop destination for enriching your knowledge and staying ahead in the fast-paced world of IT.
